Support
Calcucal AI: Calorie Tracker — Help Center
Frequently Asked Questions
How does the food scanning work?
Point your camera at any food item and take a photo. Our AI analyzes the image and estimates calories, protein, carbs, and fat content. Results are estimates and may vary based on portion size and preparation method.
How accurate are the calorie estimates?
Our AI provides reasonable estimates based on visual analysis. Accuracy depends on image quality, lighting, and food visibility. Each result includes a confidence score. For precise tracking, you can refine estimates by adding comments about your meal.
How does HealthKit integration work?
Calcucal stores your meals in your Calcucal account after sign-in. With your permission, the App also mirrors calorie and macronutrient data to Apple HealthKit so meals can appear in the Apple Health app.
How do I manage my subscription?
You can manage or cancel your subscription at any time through your Apple ID Account Settings (Settings > Apple ID > Subscriptions). You can also access subscription management from the App's settings screen.
How do I restore my purchase?
If you reinstalled the App or switched devices, tap "Restore Purchases" in the App settings. This will restore your active subscription.
How do I delete my data?
Meal and profile data are stored in your Calcucal account after sign-in. Contact support to request account data deletion. Local HealthKit mirrored data can be removed from Apple Health or by using the App's data tools where available.
What happens when my free trial ends?
After the trial period, you can still view your existing meal history. To continue scanning new foods and using Pro features, you'll need an active subscription.
Contact Us
If you need further assistance or want to report an issue, please reach out to us:
We typically respond within 24–48 hours.